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Carpet Cleaning Red Flags to Avoid

Apr 11, 2023 | Carpet Cleaning

carpet cleaning technician cleaning carpet

When it comes to maintaining the investment you’ve made in your carpet, it’s important to choose the right carpet cleaning professionals. A reputable cleaner should effectively remove dirt and stains and restore the soft, fluffy texture of your carpet. Quality carpet cleaning will also help extend the life of your carpeting.

However, it’s not always easy to determine which carpet cleaners are capable of meeting these standards. Some companies may have persuasive marketing, but that doesn’t guarantee high-quality services. To find the best carpet cleaner for your needs, it’s important to be aware of potential red flags that may indicate a company is unreliable or doesn’t offer the best service.

Red Flags that Could Indicate Less-Than-Stellar Service

As you investigate various carpet cleaners in Edmonton, keep the following warning signs in mind:

An unclear cleaning process.

If a carpet cleaner claims to have a special cleaning process, but won’t provide any details about how it works, it’s a red flag. It’s important to know what methods and substances will be used to clean your carpet, especially when it’s in your home. If a carpet cleaner is unable or unwilling to give you a clear breakdown of the cleaning process, it’s best to consider other options. Also, be wary of carpet cleaners who use harsh or toxic chemicals that may pose health risks to your family or pets, and who do not prioritize environmentally friendly cleaning practices.

Unprofessional attire and unmarked vehicles.

When hiring a professional carpet cleaner, you want to trust that your carpet is in the hands of someone who is knowledgeable and experienced. If you were comfortable with an amateur cleaning your carpet, you could likely do it yourself. Therefore, it’s worth considering how the technicians present themselves and transport their equipment. Clean branded uniforms and well-maintained company vehicles can indicate that the technicians are proud of their work and the company’s reputation, and are confident in their ability to deliver quality results.

Flat rates or quotes devoid of details.

When it comes to getting a quote from a carpet cleaning company, it’s important to consider several key factors, including the size of the area to be cleaned, the current condition and severity of stains, and the level of foot traffic. If a company only offers a flat price or doesn’t ask about the specifics of your request, it’s a red flag. Avoid carpet cleaners who may tack on hidden fees or upcharges. It’s important to clarify and understand the total cost of the service upfront to avoid unexpected charges.

A lack of reviews and testimonials.

Avoid carpet cleaners without sufficient references or positive reviews from previous customers. It’s important to research and read reviews to gauge the quality of service and customer satisfaction. If a company is unwilling or unable to provide testimonials, only offers anonymous ones, or lacks recent online reviews, it’s a sign that you should be cautious. This may indicate a lack of transparency or a history of poor customer satisfaction.

A Carpet Cleaner You Can Trust

Are you ready to work with a trusted carpet cleaning company in Edmonton? At Revive Chem-Dry, we prioritize transparency in our cleaning process and make sure that it is explained in language that is easy to understand. Our technicians take pride in the services they provide to homeowners in Edmonton, and this is reflected in their uniforms and vehicles. We also have a strong online presence with many positive reviews that give you a good idea of the level of professionalism you can expect from our team.


If you want to work with the best carpet cleaner in Edmonton, give us a call at (587) 210-2125 to learn more. We look forward to helping you.

Revive Chem-Dry services the greater Edmonton area including BeaumontSherwood ParkSaint AlbertSpruce Grove, and Stony Plain.